When your K750 is detected, you'll see a confirmation message, as shown below. Type a test message in the field provided to verify that the keyboard is working. 6. Once you have confirmed that the keyboard is working, select "Yes" and then click Next to continue. Click Finish to exit the Logitech Unifying Software. Your K750 should now be 3. Check for USB Port Issues. If your wireless mouse doesn't work only on your primary device, a faulty USB port could be the cause. Therefore, it is imperative to rule this possibility out. To do this, connect your mouse receiver to a different USB port than what it was connected to previously. After turning on the Bluetooth switch or pressing it for 5 seconds, the mouse should be in pairing mode. Now, on your Windows computer, open Settings by pressing the Windows key + I. Go to Bluetooth & devices. Toggle on Bluetooth and click Add device > Bluetooth. Select the mouse from the list to pair and connect the device. The only way you'll be able to get a new receiver is by writing off to MS or whoever market the keyboards. AFAIK, the MS keyboards (And most other wireless keyboards) use their own communication schemes. You could, in theory, build your own reciever with an XBee and an Arduino, but it wouldn't be worth the work. TL;DR: No. You can't. The external power may help and also keeping the mouse close to to wireless receiver. The problem with most modern KVM's is that they are designed to only support one way communication and a wireless mouse needs two way communication. I believe you need a KVM switch with peripheral sharing (2 way communication). Aprim3. 1 reply. 10 months ago. i fixed it by turning the mouse off and remove the usb stick and dongle from my pc and only plugged in the hyperpolling dongle and then turned on the mouse while pairing it with the dongle. Hello all, I have a Viper V2 Pro and it is connected with the normal dongle that comes with it and it works fine. aMq4QH.

wireless mouse dongle not working